Q: Why should I transfer my site? What does web site migration entail?
A: The web site migration service on offer at HostBV is totally free of charge and involves transferring all your files, databases and e–mails from your present hosting provider to your new web hosting account with us. We’ll also update all the configuration settings required for your web sites to be fully operational on our state–of–the–art cloud hosting platform.Our technicians are fully capable of moving any kind of website. With years of work experience behind their backs, they are well–versed in the inner workings of our web hosting platform, our Control Panel and all other well–known Control Panels. For them, transferring a custom web app with plenty of custom libraries is as easy as moving a simple WordPress–based blog.
Q: How much time will the website migration procedure take?
A: While we cannot give you an exact time frame, since there are many factors, including the physical size of the web files and databases, the physical location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we will give our very best to move your site within 48h, and in some cases – within 24h (in case the content is not large).
Q: My privacy concerns me. What data do you require?
A: Yeah. We’ll need the name of the web site that you want us to move. We will also need a means to log in to your present web hosting account so that we can get the files associated with your site.
Q: My present hosting account has delicate info inside. How can I rely on you?
Q: How about downtime? Will my web site be offline?
A: Nah. Your website will stay online during the migration. Once everything is completed on our end, we’ll notify you so that you can preview it and check for any problems. If everything is alright, all you will have to do is modify your domain name’s DNS records.
Q: Will my current hosting provider need to provide any info/help?
A: Nah. Apart from your login details for the Control Panel, we won’t require anything. We will never touch base with your hosting provider. They will not know anything about the transfer either.
Q: Does it matter what platform my present hosting provider is using?
A: We can transfer your web site from any web hosting provider or any Linux–powered hosting platform so long as we can gain access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we cannot migrate are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.