A 99.9% Server Uptime
We’ve built our shared website hosting system using stable hardware and strongly customized software. Our system administrators have installed a tweaked version of Security–Enhanced Linux on each of our machines to guarantee utmost security and stability. We have added several DDoS prevention mechanisms together with highly efficient firewall software to make sure our network is impregnable and secure.
Our shared website hosting packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our guarantee remains unchanged.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it is essential that you also set up your own network architecture. Because of this, we built a custom internal network in each one of our data center facilities. Based on enterprise–level Juniper routers and switches, our internal network allows for mind–bogglingly fast data transfer speeds and is completely redundant.
Therefore, you will take advantage of a 99.9% network uptime in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe as well as in our datacenter in Australia, irrespective of which hosting package you have opted for.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not delighted by our services, or if you find them inadequate, or if you decide that you want a Linux VPS servers instead of a cloud hosting plan – we will give you a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you will keep full control over your domain names even if you close your hosting account with us.
24/7 Technical Support
When you manage a hosting firm, your tech engineers are of highest importance. This is why we have meticulously gathered a very qualified group of technical support engineers, each with lots of years of expertise behind his back. With their help, our company offers 24x7 support with all our hosting plans.
And not just that, we offer a 1–hour response time guarantee. All tech support tickets are responded to in under one hour and our average ticket response time is just twenty minutes!