Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • The Help Center section built into your Website Control Panel offers a collection of help articles and frequently asked questions. Aimed toward resolving any common issue that you may have, they are written by our support team of competent technicians.

  • Top quality support service
  • Educational Videos

  • If you’d like to watch how a task is achieved or how an issue is settled, rather than just reading about it, check out our compilation of step–by–step video tutorials. They cover different issues and will help you swiftly understand how to work with the Website Control Panel.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 help desk support service with a 60–minute ticket response time guarantee. A group of proficient technical support engineers will be online for you to attend to all the inquiries that you might have. During off–peak hours, a response will be provided in even less than twenty minutes.