Customer Support Channels
A 1–hour Response Guarantee
Our client assistance staff is educated to very quickly take care of all shared website hosting users’ queries and advise requests. Through our ticket system, you will be able to share your request and a support crew fellow member will most likely go back to you in less than maximum sixty minutes. In fact, practice shows that the general solution time frame is 20 mins.
A Top–quality Support Service
Contact us any time necessary. Our team of professionals will undoubtedly be on–line for you 24x7x365 to react to all of your enquiries and to address any situation you might have. You also can submit a tech support ticket from your Website Control Panel or drop a message whenever. Additionally, on working days, you can ring us or use the live chat service.
An Intuitive Help Section
The Control Panel has a huge knowledge base that’s built–into all areas. In each section, you will find a Help button which will load for you a group of step–by–step lessons on how to work with a selected function or complete a specific action. In addition, we have made mini seminar clips that allows you to get a better idea of the Control Panel’s interface.