Support and Help Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Solution Warranty

  • Our tech help and support team is online 24x7x365 to take care of all of your current assistance demands. Each ticket you submit to us is going to be answered within up to sixty minutes. If your issue demands help from one of our administrators, we are going to address the ticket to the person in charge and will inform you that the situation is under control.

  • Top quality support service
  • Professional Tech Support Service

  • We deliver round the clock client support via a super–fast ticketing system incorporated into your Control Panel. You could e–mail us at any time about any of the applications that come installed in advance on your virtual server, such as the chosen Operating System, the server management panel and our custom created Website Control Panel.

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Website Control Panel that comes gratis along with your virtual server, you can easily find an informational Help zone, which includes all you should be informed about when maintaining your web sites and applications. We have included a wide array of how–to articles and video tutorials that display the basic web site management tasks in an easy to read form.